Orders will be processed and shipped out with in 1-3 business days from the date of your order (Monday through Friday, excluding weekends and holidays). Once your order has been shipped, you will receive confirmation e-mail with your tracking number so you'll know the journey of your package at all times. For international customers we do not provide tracking details, your package will be delivered by your local post office. We ship all USA domestic orders via USPS (United States Postal Service) For international orders, we ship Federal Express. Generally international shipments take 7-21 business days from day of shipment unless customs causes a delay for some reason.
*IMPORTANT* If you chose to pay for rush shipping, please understand that it takes 1-3 business days to process and ship out your order. Orders do NOT ship on the day of the order. We do not ship on weekends or holidays. Please note that customs officials of any country are authorized to, and sometimes do open packages for inspection. We cannot accept responsibility for any orders delayed, confiscated or seized by foreign customs or governments. Contact customs officials in your country for the best information on how your order will be handled by them.
Customs duties may or may not be imposed by customs officials in your country. These fees are your responsibility, and are not included in our shipping charges. Our customers tell us that fees are not collected consistently on small parcels. Are packages shipped discretely? All our orders are shipped discretely for your privacy. We use plain grey packages, USPS priority packages. Our shipping label shows from Online Fulfillment Center.
If you have not received your order within the times indicated above (5-10 Days UK/USA/CANADA; 7-21 Days for other countries), please call to speak to a representative or email our support team.
- Please wait at least 5 days from your date of purchase to get tracking status details on your order.